Terms and Conditions

By accessing and using this website, you agree to the following terms and conditions.


1. Use of Website

This website is intended to provide general information about the services offered by Jenny Claire Counselling. The content is for informational and psychoeducational purposes only and does not constitute medical or psychological advice, diagnosis, or treatment.


2. Scope of Services

Jenny Claire Counselling provides supportive, short-term, and preventative counselling services within the scope of a Registered Counsellor, as regulated by the Health Professions Council of South Africa.

Use of this website does not establish a counselling or therapeutic relationship.


3. Appointments and Communication

  • Appointments are confirmed upon booking.
  • Communication via email or website forms is for administrative purposes only.
  • Response times may vary and are limited to working hours.

4. Confidentiality

While reasonable steps are taken to protect confidentiality, electronic communication (including email and online forms) may not be fully secure. By using these methods, you accept associated risks.


5. Emergency Services

This practice does not provide emergency or crisis services. If you require urgent assistance, please contact your nearest emergency service or dial 112 in South Africa.


6. Limitation of Liability

Jenny Claire Counselling shall not be held liable for:

  • Any loss or damage arising from the use of this website
  • Reliance on information provided on this website
  • Technical issues or interruptions

Use of this website is at your own risk.


7. External Links

This website may contain links to third-party websites. Jenny Claire Counselling is not responsible for the content, security, or privacy practices of these external sites.


8. Intellectual Property

All content on this website, including text, logos, and materials, is the property of Jenny Claire Counselling unless otherwise stated. Content may not be copied, reproduced, or distributed without prior written consent.


9. POPIA and Privacy

Personal information is collected and processed in accordance with the Protection of Personal Information Act (POPIA). Please refer to the Privacy Policy for more information.


10. Changes to Terms

These Terms and Conditions may be updated from time to time. Continued use of the website constitutes acceptance of any changes.


11. Contact Details

Jenny Claire Counselling (Jennifer Schulze)
Email: info@jennyclairecounselling.co.za